• Support ticket
  • 1300-559-167
  1. To prepare for cleaning the recorder and touchscreen, power down the device.
  2. Do not spray the isopropyl alcohol directly on the recorder or screen to avoid the liquid entering inside. Instead, use a sprayed micro-fibre cloth or a dampened cloth with the excess moisture squeezed off.
  3. Select only non-abrasive cleaning wipes or cloths to avoid scratching touchscreen.
  4. Wipe the surfaces with the appropriate wipes or cloths and allow them to dry.
  5. Only use recommended isopropyl alcohol which can be purchased from Bunnings or Officeworks.
  6. For information regarding environmental cleaning and disinfection principles for covid-19 please visit www.health.gov.au

DRS, PDRS and ADRS Interview Recorders will no longer be serviced, repaired or maintained due to units now End of Life and End of Support.  Effective January 2020.

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